Summary: Use this 5-page checklist to review how your site's renewal and automated billing procedures can be improved so you get a higher renewal rate, with fewer declines, cancels, and charge-backs. This is essential for any membership site wishing to reduce churn. The checklist covers: marketing activities, email programs, metrics to review, content/editorial tasks, and customer service. Plus, also covers site license renewal activities. . . . Members log-in to continue